Return a loan kit order
This guide provides step-by-step instructions on how to return a loan kit order. It explains how to navigate to the necessary webpage, select the specific case and equipment to be returned, and update the system with the quantities of items returned. It also covers the process for batch-controlled items. By following this guide, users can easily and accurately return loaned equipment and complete the return process.
1. Navigate to https://case.opologic.com/
2. Click "Shipping" tab in side bar menu
3. Click the 'Return' button to show all cases that have equipment to return
4. Find the case you want to return equipment for, click on the line
5. The next page will display the items that got shipped.
Click the "Return" button
6. The screen displays the kit, set number and its associated BOM.
Expand the BOM sections where there are items not returned.
7. Example - BOM section expansion
Enter usage
Tip: The system assumes the item quantity that shipped is the item quantity returned. If items are used users need to update the system with returned quantity.
8. Within the BOM select the qty of items returned.
Non batch/loty controlled items just adjust qty
9. For batch controlled items selection of which lots were consumed is required.
10. Selection of Lot code used
11. Click "Save" to finalise selection
12. Click "Return" once all consumed items have been updated in the BOM
13. A confirmation screen, prompts users to check items not returned
Click "Return" to finalise return.
14. One every set on the order is returned
Click "View Case" to complete return
